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	Customer Feedback

Thank you for taking the time out of your busy day to provide us with feedback about your experience with Environmental Services of Charlotte. We are constantly looking for ways to better our service and your input will allow us to improve upon our weaknesses and utilize our strengths so that we may provide you the best service possible.

When you called in for service, was our office staff friendly and courteous?	Yes No
Did our technician arrive within the time quoted to you?	Yes No
After examining your system, did our technician explain the problem clearly?	Yes No
Was the technician courtesy and professional while working in your facility?	Yes No
How would you rate the technician's technical skills and service?	Excellent Good Fair Poor
Did the technician leave the work area clean?	Yes No
Did the repair take care of the problem?	Yes No
How would you rate your overall experience with Environmental Services?	Excellent Good Fair Poor
Would you recommend Environmental Services to others?	Yes No
Please provide any additional details, questions, or comments:

May we use your comments in our advertising?	Yes No
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